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About 888 Ladies Casino

This page explains who we are, how we run 888 Ladies Casino and what you can expect as an account holder, including how to reach us and where to find help.

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Who we are

888 Ladies Casino is an online casino for players in the United Kingdom. One account covers everything we offer, in pounds sterling, on desktop and mobile.

We do not build games ourselves. Our lobby is made up of titles licensed from established studios, so the software behind each result sits with the studio.

  • Slots - three-reel classics, video slots and themed series.
  • Live tables - roulette, blackjack and other dealer games streamed in real time.
  • Jackpots - pooled and in-game prizes, with the current amount shown in the game.
  • Table and card games - software roulette, blackjack, baccarat and poker-style games.

What we stand for

We hold a gaming licence and we verify every account before paying money out. Four things guide how we run the site.

  1. Fair play. Results come from random number generators built and tested by our game suppliers, not adjusted by us.
  2. Clear terms. Wagering, maximum bets and payment rules are set out in the cashier and in our terms, in plain language.
  3. Payouts without delay. Once your account is verified, withdrawals go back to your original payment method as fast as that method allows.
  4. Safer gambling first. Tools for controlling your spending and your time are part of every account.

How we look after players

Account checks

We ask for proof of identity, address and payment ownership when you register, before a first withdrawal, or if your activity needs a closer look. Documents are seen only by the staff who need them.

Secure payments

Deposits and withdrawals run over encrypted connections through the payment providers shown in the cashier. We return money to the method you deposited with wherever the rules allow.

Support at any hour

Support is available around the clock. Use the live chat on the site for quick questions, or e-mail support@casino888ladies.co.uk when you need to attach documents or want an answer in writing. Complaints are looked into and we tell you what we find.

Playing safely

You can set deposit and loss limits and session reminders in your account whenever you like. A tighter limit applies at once; a looser one takes effect after a cooling-off period.

  • Time-out - a short break during which you cannot deposit or play.
  • Self-exclusion - a longer closure of your account with us, with marketing stopped throughout.
  • GamStop - one registration that blocks you from the online operators signed up to the scheme, ours included.
  • Free, confidential help - GambleAware, GamCare and the National Gambling Helpline give advice and counselling at no cost.